Terms of service
Terms of Service
Welcome to RSCG. By using our website and placing an order, you agree to the following terms and conditions.
1. Nature of Our Services
RSCG mainly provides custom services, sourcing assistance, personalized product support, and related customer service based on individual requirements.
2. Pre-Order Communication
Customers are required to contact our team before placing an order to confirm:
- product or service requirements
- pricing
- delivery arrangement
- customization details
- availability
Orders placed without prior confirmation may be processed according to the default product page information or may require additional communication before fulfillment.
3. Custom Order Agreement
For custom or personalized orders, production or service execution will be based on the details confirmed between both parties. Once confirmed, the order will be treated as final.
4. Customer Responsibility
Customers are responsible for providing correct and complete information, including:
- shipping address
- contact details
- customization requirements
- any other necessary order details
We are not responsible for issues caused by incorrect or incomplete information provided by the customer.
5. Processing and Delivery
Processing time and delivery time may vary depending on the type of service, stock availability, destination, and logistics conditions.
Estimated timelines are for reference only and may be affected by:
- customs inspection
- airline delays
- holidays
- carrier issues
- force majeure events
6. Limitation of Liability
We reserve the right to refuse any order that is unreasonable, incomplete, suspicious, or outside our service scope.
We are not liable for indirect losses, third-party logistics delays, or issues beyond our reasonable control.
7. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice.
8. Contact
If you have any questions about these Terms of Service, please contact us:
Email: Milo132b@gmail.com
WhatsApp: +86 147 4342 8608